Traffic Operator

A well-established logistics and container transport business is looking for an experienced Transport Planner to join its Felixstowe operation.

This is a busy, hands-on role responsible for planning container movements, managing allocated vehicles and drivers, and ensuring service levels and revenue targets are achieved.

You will be working across key UK ports, including Felixstowe, London Gateway and Southampton, so previous experience within container haulage, port operations or traffic planning would be highly advantageous.

Key responsibilities

• Plan and coordinate transport movements from Felixstowe, London Gateway and Southampton.
• Manage allocated vehicles and ensure work is planned efficiently.
• Monitor revenue performance and service levels across the allocated fleet.
• Maintain regular communication with drivers and build strong working relationships.
• Respond to same-day operational issues and resolve problems quickly.
• Book and manage VBS slots accurately.
• Monitor workloads, delivery schedules and vehicle availability.
• Liaise with customers, drivers and internal teams to ensure collections and deliveries run smoothly.
• Maintain accurate transport records and update relevant systems.
• Support the wider transport team during busy periods.

Skills and experience

The successful candidate will ideally have:

• Previous experience as a Traffic Operator, Transport Planner or Transport Coordinator.
• Experience within container haulage, port logistics or a similar transport environment.
• Knowledge of Felixstowe, London Gateway or Southampton port operations.
• Understanding of VBS booking systems.
• Experience using TOPS would be advantageous.
• Strong organisational skills and attention to detail.
• The ability to manage multiple vehicles, drivers and priorities.
• Confidence working under pressure and to tight deadlines.
• Strong written and verbal communication skills.
• Good general IT skills.
• A proactive, motivated and team-focused approach.

Benefits

• 20 days’ holiday, increasing with length of service up to 25 days.
• Birthday off following successful completion of probation.
• Life assurance.
• Company pension.
• Free 24-hour Employee Assistance Programme.
• Health and wellbeing support.
• On-site parking.