Rehabilitation Consultant

Bradley David Associates is working with a leading financial services business on the search for a Rehabilitation Consultant. This can be a remote role, but should be able to travel to either a Bristol, London or Hertfordshire office if and when required.

Role Overview

To provide medical insight and assessment of members’ health to assist claims assessors in reaching outcome decisions for Group Protection health policy claims, particularly group income protection policies.

For Income Protection policies, to determine and develop vocational rehabilitation plans that successfully deliver Early Intervention and Rehabilitation Services to employees and employers, ensuring a safe return to work at the earliest opportunity.

Work with employers to educate them on the benefits of early intervention support for employees, including proactive health management and reducing the risk of invalid claims.

• Monday to Friday 9am-5pm, hybrid or remote
• £35,000 - £46,000 dependent on experience
• 10-15% bonus
• Market leading perks, benefits and pension
• 30 days holiday + bank holidays (38)

What You’ll Do:

• Provide clinical guidance and support to claims assessors regarding the assessment and management of claims.
• Conduct discussions and interviews with members and employers to identify detailed biopsychosocial factors affecting the employee’s health.
• Document comprehensive objective reports to clearly communicate accurate medical and vocational opinions to the company, enabling precise claim decisions in line with policy terms and conditions.
• For Income Protection policies, establish and monitor rehabilitation programs to achieve successful return-to-work outcomes, including liaising with relevant external medical professionals. This may occur prior to claim submission (early intervention support) or during an active claim.
• Provide specialist vocational guidance and recommendations on reasonable adjustments to both employers and claims assessors to support successful absence resolution within the terms of the group Income Protection policy.
• Ensure liability is limited to the time required for the claimant to safely return to work.
• Train, mentor, and develop internal and external stakeholders on the benefits of early intervention and rehabilitation.
• Acquire and apply a detailed understanding of the company’s Group Claims/Underwriting Strategy, Philosophy, and Group products.

Who You Are:

• Knowledgeable in principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental conditions to provide accurate and appropriate information for all claim and underwriting activities, including rehabilitation initiatives.
• Demonstrates a detailed understanding of relevant legislation, including the Equality Act 2010, Health & Safety at Work Act 1974, and National Institute for Health & Care Excellence Guidelines.
• Strong communication skills: active listening, interpreting verbal/non-verbal cues, non-judgmental approach, and clear expression of ideas both verbally and in writing.
• Influential: able to express views to relevant parties to promote access to support services, overcome return-to-work barriers, and manage absences effectively.
• Excellent interpersonal skills: able to conduct detailed medical and vocational interviews, liaise with employers and stakeholders, and facilitate successful return-to-work outcomes.
• Customer service oriented: able to build constructive, cooperative relationships with employees and employers to understand absences and identify appropriate return-to-work pathways.
• Analytical: able to evaluate biopsychosocial information and provide detailed analysis to support claims assessors’ decisions.
• Problem-solving: able to identify and present viable solutions to overcome return-to-work barriers.
• Decision-making: capable of developing detailed return-to-work plans to support successful outcomes.
• Organized and able to prioritize work to ensure successful service delivery.

Benefits:

• Additional leave
• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Flexitime
• Health & wellbeing programme
• Life insurance
• Private dental insurance
• Private medical insurance
• Work from home

Qualifications:

• Qualified healthcare professional and, where applicable, registered or accredited with the relevant professional body (desirable).
• Relevant background and recent experience in vocational rehabilitation within the insurance industry (desirable).

If you are interested and have the relevant experience, please click apply to be contacted by a member of the team. You can also text your full name + ‘RC26’ to 07470 312674