Medical Underwriting Team Leader

Bradley David Associates are looking for a Medical Underwriting Team Leader to lead a team of 14-16 people who work in our Group Employee Benefit division.

Whilst leading a team, you will work alongside other Team Leaders to help deliver the highest possible service that supports our reputation as the largest provider in the Group Market.

• £48,000 - £52,000 dependent on experience
• Amazing bonus and pension
• Monday to Friday 9am-5pm
• 6 Month Fixed Term Contract
• Market leading benefits
• Hybrid but office attendance required as often as possible

What You'll Do:

• Oversee and lead a team that delivers outstanding customer service.
• Create a high performing team through fair, open and engaging communication.
• Develop our most talented people to support the positive people culture the business strives for.
• Set clear objectives and provide fair feedback so people understand how well they are doing against key goals.
• Ensure processes are followed that accurately uphold Policy Terms and Conditions of the insurance product.
• Continuously developing data and Mi to identify where the customer experience can be improved on. Following onto implementing new ways of working which also satisfy regulatory, risk and compliance requirements.
• Investigate and resolve complaints and queries, in line with the divisional & regulatory complaint procedures.

Who You Are:

• A great people leader who can inspire and support our team to deliver the best customer experience possible.
• A team player who can build effective working relationships with internal and external customers.
• You will have strong organisational skills and be able to work under pressure.
• A proactive and creative thinker who can suggest and support improvements to our existing processes in a professional, clear and logical way leading to an enhanced experience for the customer.
• You would need to be able to attend the office on a regular basis.

Benefits:

• Additional leave
• Company events
• Company pension
• Discounted or free food
• Employee discount
• Flexitime Health & wellbeing programme
• Life insurance
• On-site gym
• Private dental insurance
• Private medical insurance
• Store discount
• Work from home

If you are interested, please apply to be contacted by a member of the team. You can also contact us on careers@bradleydavidassociates.co.uk