AI Delivery Lead

Bradley David Associates is looking for an AI Delivery Lead to join our valued client in London.

As an AI Delivery Lead, you’ll be responsible for helping enterprise customers achieve real, measurable results through automation. You’ll scope and lead projects that embed our platform deeply into their operations and drive strategic outcomes that matter.

Job Summary:

• Based in London
• Monday to Friday
• Permanent Contract

Job Duites:

• Take care of the end-to-end delivery and integration of our platform into customer’s environment. Understand their objectives, requirements, and the current ops landscape. Propose, agree, and execute on a project plan to deliver the integration.
• Help customers tailor our AI agent and capabilities to their needs, enhancing its ability to resolve end-user questions by enabling and optimising key features and helping customers to solve unique operational challenges.
• Collaborate closely with internal Sales, AI, and Engineering teams, providing valuable feedback to help shape the product and better meet customer needs. Early on, you may also assist with POCs, legal/security due diligence, and transitioning from trial to implementation.
• Dive into the data to track AI performance and proactively drive results by understanding and achieving success for each customer, whether it’s faster resolutions, solving unique use cases, or enhancing customer experiences.
• Build repeatable, high-quality onboarding and implementation processes that set customers up for long-term success.

 

We’re looking for someone who - 

• Has experience in forward-deployed, customer-facing roles at high-growth tech companies
• Thrives in fast-paced, ambiguous environments and creates structure where it’s needed
• Has owned and delivered complex, multi-stakeholder projects end-to-end and is motivated by execution, not just ideas.
• Communicates clearly and confidently with technical and non-technical audiences, including senior stakeholders.
• Has a strong technical grasp (APIs, integrations) and can collaborate closely with engineering teams.
• Thinks analytically and is comfortable using tools like Looker, Omni or SQL to surface insights.
• Is customer-obsessed and always pushing to deliver real outcomes, not just check the boxes.
• Has an entrepreneurial mindset and finds creative, pragmatic solutions that balance customer goals with what’s possible.

If you are interested and have the relevant experience please click apply to be contacted by a member of the team. You can also text your full name + 'AI LDN' to 07903 557270